Featured articles
Get the latest posts from across the B.C. government.
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From frustration to flow: How Power Automate simplified my workday
Have you ever run into a software issue and thought, “If it could just do this one thing, my life would be so much easier”? Learn how you can use Power Automate in tandem with Copilot Chat to create workflows that solve exactly those kinds of problems.
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Implementing the Digital Code of Practice with collaborative tools
The Digital Code of Practice provides high-level values for digital delivery. Learn how the team that developed the Code created support resources to help people connect the lessons to their daily work.
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Unlocking forest planning with the Forest Operations Map portal
The Forest Operations Map portal makes it easy to get up-to-date information on proposed forestry activities in British Columbia. Learn how it’s helping make forestry in B.C. more transparent and giving people a chance to be part of the conversation.
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Artificial intelligence (AI) case studies
See the key results achieved when AI and human intelligence work together.
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“No wrong door” with the COVID-19 chatbot
As the COVID-19 pandemic spread worldwide in 2020, people in B.C. needed trusted, clear and up-to-date information. Learn how the COVID-19 chatbot allowed people to ask questions and find information in a different way.
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Mapping and modelling made easier with AI
Learn how GeoBC’s Ecosystem Information Services (EIS) team is using machine learning (a form of AI) to map landscape characteristics and support better resource planning and decision-making.
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Streamlining support with the My ChildCare BC Services portal
For ECEs in B.C., time is a valuable resource. Learn how the My ChildCare BC Services portal is helping providers, parents and educators spend less time on applications and forms.
Success stories
Find out how digital transformation is working for people in B.C.
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Building Unity for enterprise grant management across government
Grant management is a major focus for the Information Systems Branch in the Management Services Division supporting the Economy Sector, with hundreds of millions of dollars distributed every year to individuals, businesses and nonprofits. Learn how a hybrid team built a modern, human-centered enterprise grant management system developed by government, for government.
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Brightspace Intelligent Agents: Digital tools humanizing Online Learning
With over 75,000 students in B.C. taking online courses, support needs to be directed where it can be most effective. Learn how Intelligent Agents are improving the online learning experience and supporting student success.
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Improving HealthLink BC’s website for everyone’s needs
HealthLink BC is a trusted source of public health information and services in B.C. Learn how user research and testing enabled their redesigned website to help meet an increased demand.
Digital in practice
Learn more about principles and practices for the Digital Age.
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Q&A: Richard Pope, author of Platformland
Richard Pope is a founding team member of the UK Government Digital Service, the first product manager for GOV.UK & author of Platformland – An anatomy of next-generation public services. In this Q&A, Richard answers more questions from our April 2025 #DigitalBC livestream.
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Designing government services that work together: Five lessons from the U.K.
Lou Downe & Sarah Drummond of The School of Good Services have years of experience in service design and delivery. Learn the 5 top insights they shared with BCPS employees on building connected services.
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The CITZ Research, Statistics and Records Division takes generative AI to work
With generative AI stories and models showing up everywhere, the BC Data Service saw great potential to transform information access and service delivery. Learn how they developed a pilot program to discover how it worked, how to use it and what challenges it might pose.